Facilitation. You have a problem, a team to solve it, but something is missing. The sparkle in a design process. Perhaps you lack crucial technical knowledge. Or you need an team role to be filled. Time to look for someone who habitually fills in the gaps. Time to look for a facilitator!
Interaction. The key to facilitation is interaction. And that's what you shall have! Perhaps interactive teaching, perhaps igniting the fire a design team, perhaps relentless evaluation by an outsider. Or any combination. But never a one-way stream of canned knowledge.
Theatre. Is there any difference between stage performance on one hand and teaching, consultancy, or teamwork on the other hand? There is a lot of overlap... A bit of humour helps to loosen up minds that are blocked. An unexpected turn provokes creative solutions. Liveliness fires up anyone about to fall asleep. And of course, joy in a task is the best thinkable motivation! Should you try to add a twitch of theatre to your design team?
Teaching. Courses should be lively, and contain a twitch of theatre. That way, people pay attention. Making taught concepts stick. Courses should also be interactive as much as possible. So the course contains what the students want, rather than what the teacher has in mind.
Experience. Rick has been teaching object analysis and design to major companies. He has been guiding university students through unique projects. And, he has a background in theatre, including performing in improvisational theatre. In short, a thorough background for a facilitator.